Kargo politikası
Thank you for shopping with us!
We strive to provide fast and reliable shipping to ensure your satisfaction. Please review our shipping policy below:
📦 Processing Time
• All orders are processed within 1–3 business days.
• Orders are not shipped or delivered on weekends or holidays.
• If we experience a high volume of orders, shipments may be delayed by a few days. You’ll receive a notification in such cases.
🌍 Shipping Locations
We currently ship to:
• All EU countries
• United Kingdom
• United States
• Canada
• Australia
Destination
Estimated Delivery Time
Shipping Fee
Domestic (Spain)
2–4 business days
€4.99 / Free over €50
EU
3–7 business days
€8.99 / Free over €100
International
7–14 business days
€14.99 flat rate
📦 Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to become available.
🛂 Customs, Duties, and Taxes
International orders may be subject to customs duties or taxes. These charges are the responsibility of the customer.
❓ Missing or Lost Packages
If your tracking information shows that your package was delivered but you haven’t received it, please:
• Check with neighbors or building staff
• Contact the shipping carrier
• Email us at contact@mearch.ai for help